Cloud Telephony Service provider in India

Cloud telephony service refers to a modern communication solution that operates through the cloud, allowing businesses to manage their phone systems virtually without the need for traditional on-premises hardware. This technology leverages the power of the internet to handle incoming and outgoing calls, SMS, voicemail, and other telephony features. With cloud telephony, organizations can access advanced calling features, such as IVR (Interactive Voice Response), call routing, call recording, and analytics, all hosted on remote servers maintained by the service provider. One of the key advantages of cloud telephony is its scalability, as businesses can easily scale up or down their communication infrastructure based on their needs without significant upfront investment or maintenance costs.