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Company name Fly High Career Shaper Pvt. Ltd.
Category Customer Service
Contract Permanent
Description

Dear Job Seeker,

We are Fly High Career Shaper Pvt. Ltd., hiring the candidates for below given position:

Designation : Technical Sales/Support Executive

Salary :1.9 to 4Lacs

Location:Gurgaon

Shifts:24*7

Cabs:Home Pick & Drops

Company:TLC

Hiring Through:Fly High Career Shaper Pvt. Ltd.

Basic Traits

Good communication skills.

Ability to be assertive and persuasive without being aggressive.

Active listening skills.

Should have learning attitude and quick learner.

Should be reliable and enthusiastic.

Qualification & Experience

Not pursuing graduation, pursuing post graduation, graduate Freshers are welcome Candidate should be ready to work in 24*7 environment

Job Profile

• Answering the voice calls from the first time callers/software subscribers in a professional manner. Understanding

the issue and providing resolution to customer’s query (technical/Non-Technical/Billing) in a timely and efficient manner, providing free diagnostic and pitching for a tech support sale on that call.

• Excellent selling and persuasive skills to sell.

• Taking customer details and documenting/tracking every interaction in the documentation portal for details to be available immediately for the tech teams and also for future references.

• Effective managing daily productivity starting from reporting to work on time, break aux management in order to be available to work with customers, meet revenue generation and other service delivery goals and provide the best possible experience to our subscribers.

• Reporting new process issues that impact customers to the management remaining up to speed on new technologies and new product offering.

Call for further information on 9599788401 (Fatima)

Add: E-1069, First Floor, Ramphal Chowk, Sector - 7, Dwarka, New Delhi - 75

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