Location | Delhi Delhi |
Category | Other |
Contract | Permanent |
Full/Part time | Full time |
Design & adhere to quarterly visit calendar aligning to the AMCs maintenance & part-fitment for every geographic area.
Ensure that all customer complaints are closed within 10 days for minor complaints without spares & within 1 month for major complaint, with spares
Ensure that all planned visits are attended and completed satisfactorily & service reports are submitted in Salesforce on Daily basis
Ensure/ Attend under warranty machines breakdown within 2 days of complaints received
Ensuring advance payment is received as per agreed terms before service execution
Ensuring payments are collected within timelines as agreed in Customer POs
Minimizing accidents & incidents by adherence/ awareness of safety norms
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