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Type of job Other
Contract Permanent
Mobility Regional
Full/Part time Full time

BITS Employment is hiring candidates for voice process and non-voice process executive

Eligibility to apply for this job role

Degree: Any Degree

Year of passed out: 2017 to 2020

Experience: Above 6 months of experience in relevant field.

Skills needed: For non-voice: good in typing and for voice: excellent in communication.

Duties and responsibilities:

Handling inbound and outbound calls

Good in US accent

Skilled in telephonic etiquettes

Building rapport with the customers

Understanding customer needs and serving them

Answering customer’s question

Good in assisting customers and problem solving skill is must

Maintaining the record

Skills and Abilities:

Good in computer and OS knowledge

Basic software skills

Team role and play skills

Good Analytical

Cognitive skills

Strong customer handling skills

Walk-in with resume and get spot offer

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